What do I do if a death has occurred?

If you have experienced the passing of a loved one, please allow us to express our condolences and offer our help. You can reach us at (800) 474-0448, or call your local SouthCare Funeral Home for immediate assistance. For contact information, please click here

If you’re caring for your loved one and death is imminent, we’ll be here to guide you through the next steps. You may find it helpful to review and print the information below:

If a Death Occurs at Home

If a death has occurred at home and your loved one is not under hospice care, please call 911 and a police officer will respond to the home. If your loved one is under hospice care, please call the hospice nurse. Once help arrives, please have them contact us at (800) 474-0448 to reach one of our Atlanta funeral homes.

At a Hospital, Hospice Facility, or Nursing Home

Contact the nurse or physician. In most cases, he or she will come to the room and make the pronouncement of death. Once help arrives, please have them contact us at (800) 474-0448 to reach one of our Atlanta funeral homes.

Medical Examiner or Coroner Cases

If your loved one is in the care of the medical examiner or coroner, you will need to authorize him or her to release your loved one into our care. Please ask them to contact us at (800) 474-0448 to reach one of our Atlanta funeral homes. We will then contact you to schedule a meeting with one of our funeral directors, usually the following day.

Out of Area

Contact us at (800) 474-0448 to reach one of our Atlanta funeral homes and a funeral director will assist you. It is important to contact us prior to contacting another funeral provider. This may save time and minimize expenses.

Once your loved one has been received into our care, we’ll contact you the next business morning and schedule a time for you to make the necessary arrangements.