Privacy Statement

SouthCare Cremation & Funeral Society

This Privacy Statement relates solely to the online information collection and use practices of our Web site located at www.southcare.us (this "Web Site"), and not to any sub-domains of this Web Site. We recognize that many visitors and users of this Web Site are concerned about the information they provide to us, and how we treat that information. This Privacy Statement, which may be updated from time to time, has been developed to address those concerns.

What Information About You Do We Collect?

When you visit our Web Site, you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the Web Site. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our Web Site’s content or services and may need to contact us directly, by mail or email by clicking on the "Contact Us" page.

Personally Identifiable Information You Choose to Provide.

We may ask for certain personal information from you for the purpose of providing to you the information, content and/or services that you request. For example, if you indicate an interest in receiving information about SouthCare Cremation & Funeral Society, its history, services, pricing or other related services or businesses, you are asked to submit your name, e-mail address and phone number which we retain on file, so that we may send you the information that you requested. If you complete our online registration form for membership in SouthCare Cremation Society and Memorial Centers, you are asked to submit your name, address, phone number, email, date of birth, social security number, spouse’s name, parents name, credit card information and desired service options, which we retain on file (protected environment), so that we may provide additional information or services in the future. The bulk of this information is used to ease the emotions of your loved ones.

Please note that our registration page does not have “required information restrictions” to submit the membership registration form; therefore, if you are uncomfortable about submitting the information we suggest that you fax, call or mail the information to our Administrative Offices. We also request your name and email address each time you contact us by clicking on the "Contact Us" page. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.

Non-Personally Identifiable Information We Collect.

Cookies/ Web server logs: Similar to other commercial Web sites, our Web Site utilizes standard technology called "cookies" and Web server logs to collect information about how our Web Site is used. Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web Site, and the Web sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies. You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.

How Do We Use The Information We Collect?

We use your personally identifiable information to provide you with the information, content or services (near need or future need) that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive press releases or any other type of information from us, you may send us an email through our "Contact Us" page.

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this Privacy Statement.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for that limited purpose.

We will not share your personally identifiable information in ways unrelated to those described above without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.

Privacy Protections For Anyone Under the Age of 18 Using The Internet

Protecting children’s privacy is important to us. For that reason, we do not collect or maintain information on our Web Site from those we actually know are under the age of 18, nor is any part of our Web Site targeted to attract anyone under 18. We request that all visitors to our Web Site who are under 18 not disclose or provide any personally identifiable information. If we discover that a child under 18 has provided us with personally identifiable information, we will delete that child’s personally identifiable information from our records.

Data Security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

Consent To Transfer

This Web Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Refund Policy

All signed at need agreements are final.  All signed pre-need agreements are subject to the terms of the signed contract(s).

Links

This Web Site contains links to third party sites as well as to other sites owned and/or operated by SouthCare Cremation & Funeral Society. Please be aware that SouthCare Cremation & Funeral Society is not responsible for the privacy practices of any third party sites. Please also be aware that the privacy policies of other SouthCare Cremation & Funeral Society’s sites may differ significantly from the privacy policy of this Web Site. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.